Refund policy

Refund & Return Policy

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges on any purchases. Once an order has been placed and processed, it cannot be canceled, modified, or refunded.

As a food and beverage company, our products are perishable and cannot be resold or restocked once they have left our facility. For this reason, we are unable to accept returns or provide refunds for any reason, including but not limited to:

Change of mind
Taste preference
Ordering the wrong item
Failure to read product descriptions or ingredients

Damaged or Incorrect Orders

We take great care in packaging and shipping your order. If your item arrives damaged, defective, or you receive the incorrect product, please contact us within 48 hours of delivery at support@vaidaicoffee.com

Non-Returnable Items

All products sold on our site are considered non-returnable and non-refundable. This includes, but is not limited to:

Coffee, beverages, or any consumable goods
Limited edition products
Gift cards
Promotional or discounted items

EU Customers

Although some regions provide a statutory cooling-off period, due to the perishable nature of our products, this right does not apply once goods have been opened, used, or are no longer in their original, sealed condition.